Thursday, July 23, 2009

Rants

Posted by CHAT at 5:17 PM

DSC03193I was so happy when I blogged about this. The happiness I felt about having BPA-free bottles for the little princess became STRESS last week. Here’s what happened in details:

May 14 – I ordered Born Free products (2 5oz twin pack, 2 9oz twin pack and 1 twister brush). The delivery of the products could be by second week of June according to the seller.

May 15 – Deposited half of the total bill, it’s a pre-order anyway.

June 9 – Followed up as to when the ETA of the bottles. She said arrival of the bottles is on June 20.

June 18 – Deposited my remaining balance. The seller said she’ll have delivery on June 20 and 25.

June 22 – I followed up again (I’m makulit na here coz the husband is bugging me already, thinking I have been scammed. 5k isn’t a small amount.)

June 26 – The seller finally replied to my inquiry. She told me that the bottles are still not part of the delivery. Her supplier advised her that the bottles are out of stock since last week. She has an invoiced already and that new stocks will be coming next week. In this case, delivery here in PH will take two more weeks. On that same day, I agreed that I’ll wait for two more weeks. (See, I’m such a good buyer. I simply don’t want to get stressed out.)

July 9 – I followed up again. She said the delivery is on the way and it’ll arrive either on 15 or 16.

July 13/14 – I added Desitin cream on my order. This time I was planning to pay through paypal as she accepts such mode of payment na.

July 16 – Followed up again and replied afternoon. She’s asking for my shipping details and she told me there are scratches on the bottle and she’ll be sending me 1 9oz twin pack, 1 twister brush and 1 diaper rash cream only. She’ll return the others to her supplier daw.

This is the time I was irritated already. Asked him to be online so we can talk. Bagal kasi magreply sa email eh. I told her no, I can’t wait for the other bottles anymore. I was thinking of changing to Avent BPA should she have on-hand stocks of it. I told her to have it refunded, I don’t want the bottles anymore. In the end, I agreed to have what’s available to be shipped on my address and she refunded the rest of the money.

July 17 – My husband received the package. When I got home, I checked the bottles. It has scratches too :(

Lesson learned: Never buy anything pre-order.

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